Archive for March, 2010

The Myth about Mid-West Datacenters

Friday, March 19th, 2010

Some articles have been written recently about where the best location for running and building a datacenter is. These reports always pick mid-western states as the ideal locations due to cost. South Dakota or Kansas is a great place to build a cheap datacenter if cost is the number one concern. Labor is cheap, material costs are low, electricity prices are low. But these reports always leave out something that is very important. PEOPLE.

Datacenter operations will always be central to locations with population density. East Coast corridor, Texas, California, and so on. The surrounding population will support the service. Who needs colocation or datacenter services in South Dakota? The only people who can benefit from this are those who do not need to touch their equipment or Fortune 500 firms who can afford to fly out their technicians to a remote site. What people don’t realize is most operations that use significant colocation resources (10U and up) need to touch their equipment on a regular basis. They can’t ship it off 1000 miles into the mid-west.

Furthermore, the reduced electricity costs (which is the most significant operational cost of a datacenter) is only temporary. In a few years electricity prices will start to even out. Its sort of an anomaly that is Nebraska you can get electricity at $0.03 per Kwh – that wont last long. Mid-west locations also do not have the immense diversified telecom and fiber infrastructure that is present in major cities. Besides, content users are located in the major cities – content providers and users should be close to each other.

British Airways is unethical in their online ticket sales

Thursday, March 18th, 2010

For those readers who expect colocation topics, I am sorry. But when you have a blog you have the ability to let people know of your experiences. I was so shocked by how British Airways scammed me that I feel compeled to tell the story here.

I recently purchased an international flight via British Airways. Total cost was $846. There were two other carriers (USair and Delta) who were $10-$20 cheaper, plus a few carriers who were more expensive. I did alot of shopping around on sites like Kayak.com and Orbitz.com to find the best price. Ultimately I decided to go with British Airways.

I went to the British Airways site and purchased my ticket online. When the whole process was done, I had my confirmaion number, final total was $846. Then I login to select my seats. To my surprise, it will cost a total of $90 to select my departure and return seats (1-stop flights). So in essence, this ticket really cost me $936. What pisses me off is I could have went with Delta for $834 and had ZERO seat fees.

British Airways (BA) says you can wait until 24 hours before departure and select seats for free, but we all know when that time comes, there probably wont be any seats left, especially since they overbook flights.

Nowhere in the order process does BA disclose the seat fee. I even clicked and read all their terms and conditions, doesn’t mention seat selection fees anywhere. When I called to complain, they told me to do a google search of their site for “seating” which returned a page stating the fees. Yeah, that helps, what am I supposed to be a mind reader. If you dont disclose it in the order process how am I supposed know about it.

I am disputing the charge with AMEX to get the ticket refunded so I can fly Delta. As a business owner, it really annoys me how some businesses abuse customers and trick them into higher pricing. I will never purchase a BA ticket for the rest of my life because of this.

Centrifugal Humidification Goes Live…

Monday, March 15th, 2010

We recently received our first CAREL brand centrifugal atomizing humidifier, the HumiDisk65. In addition to providing 7 liters per hour of humidification, the unit only uses about 200Watts. The resulting adiabatic cooling comes to about a 1-ton reduction in hourly BTU’s. Additional units may be installed over the next few months depending on the output of this first unit.

CAREL is one of the few manufactures that make industrial grade centrifugal humidifiers for the telecom/datacenter space.